Terms and Conditions
By accessing or using the services of Door2Dumpster, you agree to the following terms and conditions. Door2Dumpster provides scheduled doorstep-to-dumpster trash concierge services for residential communities, including apartments, condos, and townhomes. Customers are responsible for placing properly bagged trash and recyclables at the designated pickup area before their scheduled collection time. Payments are due according to the agreed billing cycle, and fees for active or completed service periods are non-refundable except as stated in our Refund Policy. Service changes or cancellations require at least 14 days’ notice before the next billing cycle. Door2Dumpster is not liable for damage caused by improper waste placement or failure to follow service guidelines, and our liability is limited to the value of the service provided during the affected billing period. All personal information is collected and used in accordance with our Privacy Policy. By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, which are governed by the laws of the state in which Door2Dumpster operates. For questions or concerns, please contact us at doortodumpster5@gmail.com or (928) 210- 9224.
Accessibility Statement
By accessing or using the services of Door2Dumpster, you agree to the following terms and conditions. Door2Dumpster provides scheduled doorstep-to-dumpster trash concierge services for residential communities, including apartments, condos, and townhomes. Customers are responsible for placing properly bagged trash and recyclables at the designated pickup area before their scheduled collection time. Payments are due according to the agreed billing cycle, and fees for active or completed service periods are non-refundable except as stated in our Refund Policy. Service changes or cancellations require at least 14 days’ notice before the next billing cycle. Door2Dumpster is not liable for damage caused by improper waste placement or failure to follow service guidelines, and our liability is limited to the value of the service provided during the affected billing period. All personal information is collected and used in accordance with our Privacy Policy. By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, which are governed by the laws of the state in which Door2Dumpster operates. For questions or concerns, please contact us at doortodumpster5@gmail.com or (938) 210-9224.
Our Policies
A LEGAL DISCLAIMER
At Door2Dumpster, we value your privacy and are committed to protecting your personal information. We collect limited data—such as contact details, service preferences, and usage information—to provide and improve our concierge trash services. Your information is never sold or shared except with trusted partners who help us operate our business or when required by law. We use secure systems to safeguard your data and maintain confidentiality at all times. By using our website or services, you agree to this policy and our use of information to deliver a seamless, reliable experience.
REFUND POLICY
At Door2Dumpster, customer satisfaction is our top priority. Because our trash concierge services are scheduled and labor-based, all payments for completed or active service periods are non-refundable. However, if service was not rendered as agreed or you experience an issue, please contact us within 7 days so we can review and resolve the matter promptly. Refunds or credits may be issued at our discretion in cases of service errors, billing mistakes, or cancellations made prior to service initiation. For assistance, please contact our support team at door2dumpster5@gmail.com or call (938) 210-9224.
CANCELLATION POLICY
At Door2Dumpster, we understand that service needs may change. Customers may cancel their recurring concierge trash service at any time by providing at least 7 days’ notice before the next billing cycle. Cancellations made after this period will take effect in the following cycle. To cancel or modify your plan, please get in touch with our support team at door2dumpster5@gmail.com or call (938) 210-9224. We strive to make the process simple and transparent while ensuring a smooth transition for all clients.